USAA SCRA Investigation

We are investigating potential SCRA violations at USAA, involving its credit cards, student loans, auto loans, and mortgages.

 Please file a confidential report if your experience suggests SCRA non-compliance, such as:

 ·      Payments made to you because of errors related to the SCRA or military benefits. 

·      Failure to recognize your SCRA eligibility.

·      Failure to provide full SCRA benefits (including 6% interest rate).

·      Unkept promises about contractual military benefits beyond the SCRA (such as promises to provide a rate below 6%, to apply the discounted rate to debts incurred during active duty, or to continue the rate past active duty).

 Thank you for your assistance.

The following form is confidential.

Please note that submission of a report does not by itself create an attorney-client relationship.